FAQ's
Welcome to our FAQ page, where we aim to address your most common questions and concerns. Whether you're a new customer looking for information about our products and services or an existing client seeking clarification on certain aspects, you'll find answers to a wide range of queries here.
If you can't find what you're looking for, don't hesitate to reach out to our dedicated support team, and we'll be more than happy to assist you.
What is web hosting, and why do I need it?
Web hosting is a service that allows individuals and businesses to store their website files and data on a server connected to the internet. When someone accesses your website, the server delivers the web pages to their browser. You need web hosting to make your website accessible online 24/7. Without it, your website would be inaccessible to users.
What's the difference between shared hosting, VPS hosting, and dedicated hosting?
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VPS hosting (Virtual Private Server): You get a virtualized section of a physical server with dedicated resources, offering more control and performance than shared hosting.
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Dedicated hosting: You have an entire server dedicated to your website, providing maximum performance and customization but at a higher cost.
How can I ensure the security of my website and server?
Security is crucial for web hosting. To enhance security, consider:
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Regularly updating software and plugins.
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Using strong, unique passwords.
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Installing a firewall and security plugins.
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Enabling HTTPS with an SSL certificate.
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Conducting regular security audits and monitoring for suspicious activity.
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Backing up your website data regularly.
What types of content are not allowed to be hosted on your servers?
We have a strict policy against hosting certain types of content that can be harmful, illegal, or in violation of our terms of service. Content that is not allowed on our servers includes, but is not limited to:
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Illegal Content
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Adult Content
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Hate Speech
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Malware and Phishing.
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Spam
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Infringing Content
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Sensitive Personal Information
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If you have any doubts, please contact support.
What opperating system will be installed?
The standard operating system we install on all our web hosting, virtual private servers (VPS), and dedicated servers is Ubuntu 18.04. This robust and reliable Linux distribution offers excellent performance and security for a wide range of applications.
If you have specific requirements and would like to use a Windows operating system, please note that you will need to acquire a valid Windows license separately.
Can I transfer my existing website to your hosting service?
Yes, you can transfer your existing website to our hosting service. We provide migration assistance to help you seamlessly move your website, databases, and other content. Our team will guide you through the process to minimize downtime and ensure a smooth transition.
How does your server location affect website performance?
Server location can impact website speed. We have data centers in multiple locations, allowing you to choose a server closest to your target audience for improved loading times.
What is cPanel, and do you offer it with your hosting plans?
cPanel is a popular control panel that simplifies website management. Yes, we offer cPanel with most of our hosting plans, making it easy for you to manage your website, email accounts, and other services.
Can I install custom applications or software on my hosting account?
Yes, you can install custom applications or software on your hosting account, provided they comply with our terms of service. We also offer one-click installers for popular web applications like WordPress and Joomla.