Thank you for choosing Host Pulse. We want to ensure a seamless experience for our customers, and we are committed to providing high-quality products and excellent customer service.
 

1. Refund Policy Overview

• Host Pulse does not offer refunds for digital products. Once a digital product has been purchased and downloaded, it is considered non-returnable and non-refundable.

• We encourage you to carefully review the product details and any available demos or samples before making a purchase decision.
   

2. Wrong Product Ordered

• In the event that you accidentally order the wrong digital product, Host Pulse offers an exchange policy.

• To request an exchange for the correct product, please contact our customer support team at support@host-pulse.com within 7 days of the original purchase.

• Please include your order number and a brief description of the issue in your email.

• We will review your request and, if eligible, provide instructions on how to exchange the product for the correct one.
   

3. Exceptional Circumstances

• In rare cases, if you encounter technical issues or problems with the digital product that prevent its proper use and our support team is unable to resolve the issue, we will consider refund requests on a case-by-case basis.

• To request a refund under exceptional circumstances, please contact our customer support team at support@host-pulse.com with a detailed explanation of the issue, along with any relevant evidence or documentation.
   

4. Contact Information

• For any inquiries or assistance related to our refund policy, please contact our customer support team at support@host-pulse.com.

• We are here to help you and ensure you have the best possible experience with our products.
   

Please note that Host Pulse reserves the right to modify or update this refund policy at any time. Any changes will be communicated on our website, and the updated policy will apply to all purchases made after the date of the policy update.
 

Last Updated: 05/10/2023